The short answer
First Steps After a Freeze
Begin with the main water shutoff valve. Find it before you need it, usually near where the water line enters your home, and turn the water off before inspecting anything. This prevents a sudden burst from flooding your space.
Once the water is off, check the pressure gauge on your water heater if you have one. A sudden drop can indicate a leak somewhere. Then slowly turn the water back on and listen for hissing sounds, which signal a crack in a pipe.
Where to Look for Frozen Pipes
Focus on unheated areas: basements, crawl spaces, attics, garages, and exterior walls. Pipes in these spots freeze first. Look for visible frost, bulges, or cracks along the pipe surface, especially at joints and bends.
Check outdoor spigots and hose bibs, as they hold water and are exposed. Also inspect pipes near windows, vents, and gaps in insulation. If you live in Caldwell, keep your shutoff valve location written down for quick access.
If you see a pipe that looks swollen or has a crack, do not turn the water on. The pipe may burst when pressure returns. Leave the water off and call a plumber for repairs.
- Attic and roof lines
- Crawl spaces and basements
- Garage walls and ceilings
- Under sinks on exterior walls
- Behind washing machines
- Outdoor spigots and sprinklers
Check Inside Your Home for Leaks
Walk through each room and look for water stains, discoloration, or peeling paint on ceilings and walls. Feel the baseboards and floors for dampness or soft spots. Pay attention to corners and areas near plumbing fixtures.
Test every faucet and toilet. Run water in each sink, tub, and shower for a few seconds, then check under the sink for drips. Flush toilets and watch the base for leaks. Look at the water heater's pressure relief valve and connections for moisture.
If you find water damage from a leak, dry the area as soon as possible. Use towels and fans to reduce moisture, which can lead to mold growth. For extensive damage, contact the pros for a thorough inspection.
Inspect the Exterior of Your Home
Walk around the outside and look for ice dams on the roof or icicles hanging from eaves. These can indicate poor insulation or ventilation, which may have caused water to back up under shingles. Check gutters and downspouts for clogs that could cause overflow.
Look at the foundation for cracks or signs of frost heave. Inspect exterior faucets and hose connections for damage. If you see exposed pipes, check for frost or cracks. A frozen pipe outside can cause water to leak into your home's walls.
If you suspect roof damage, do not climb up in icy conditions. Instead, look from the ground with binoculars or wait for safer weather. A roofer can assess the roof for you.
When to Call a Professional
If you find a burst pipe, turn off the water at the main valve and call a plumber for the repair. For hidden leaks behind walls or under floors, a water damage inspection can find moisture that is not visible. The pros use tools to detect dampness and assess the extent of damage.
Also call the pros if you see signs of mold, such as dark spots or a musty odor. Mold can develop within 24 to 48 hours after water exposure. A mold professional can test the air and recommend safe removal.
If the damage is extensive, take photos for your records before anything is moved. Policies vary, and your insurer decides what is covered. Check your policy and ask a qualified attorney if you have questions about liability.
Water damage does not wait
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Call Now (208) 729-2441Frequently asked questions
How long does it take for pipes to freeze?
Pipes can freeze when temperatures stay below 20 degrees Fahrenheit for several hours. The exact time depends on pipe location, insulation, and home heating. Unheated areas freeze faster. If you suspect freezing, act quickly to prevent bursts.
Can I thaw a frozen pipe myself?
You can try gentle methods like a hair dryer or warm towels on the pipe. Never use an open flame or high heat. Start from the faucet and work toward the frozen section. If the pipe is cracked, leave the water off and call a plumber.
What should I do if I find water damage?
Turn off the water at the main valve to stop more flow. Remove items from the wet area and dry surfaces with towels and fans. Take photos for records. For hidden moisture or mold, call the pros for a thorough inspection.